Question
How can I safelist in FireEye to stop system clicks (false positives) in my Phishing campaigns?
Answer
Please refer to FireEye's Kb article at https://fireeyecommunity.force.com/CustomerCommunity/s/article/000002612.
This FireEye article covers both FireEye cloud-based (ETP) and on prem (EX) email security products. Both use a common engine to analyze URLs (the process that produces the erroneous clicks) but have different exclusions processes.