Good Friday | Friday | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Easter Monday | Monday April 1st | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Victoria Day(Canada) | Monday May 20 | Regular support day. We are fully staffed. |
Memorial Day(USA) | Monday May 27 | Support will be closed. Emergency support calls only. |
St. Jean Baptiste(QC only) | Monday June 24 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Canada Day | Monday July 1 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Independence Day(USA) | Thursday July 4 | Support will be closed. Emergency support calls only. |
Labor Day (Canada & USA) | Monday September 2 | Support will be closed. Emergency support calls only. |
Thanksgiving (Canada) Columbus Day (USA) | Monday October 14 | Support will be closed. Emergency support calls only. |
Thanksgiving(USA) | Thursday November 28 | Support will be closed. Emergency support calls only. |
Black Friday (USA) | Friday November 29th | Support will be closed. Emergency support calls only. |
| Christmas | Wednesday Dec 25th Thursday Dec 26th | Support will be closed. Emergency support calls only. [ Please note that between Christmas and New Year, we will be operating with reduced staff ... support hours will be from 9AM to 5PM EST and issues will be processed on priority basis ] |
New Years | Wednesday January 1st | Support will be closed. Emergency support calls only. |