Good Friday | Friday | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Easter Monday | Monday April 21st | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Victoria Day(Canada) | Monday May 19 | Regular support day. We are fully staffed. |
Memorial Day(USA) | Monday May 26 | Support will be closed. Emergency support calls only. |
St. Jean Baptiste(QC only) | Tuesday June 24 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Canada Day | Tuesday July 1 | Reduced support staff. Office is open from 8:30AM to 5:00PM EST. |
Independence Day(USA) | Friday July 4 | Support will be closed. Emergency support calls only. |
Labor Day (Canada & USA) | Monday September 1 | Support will be closed. Emergency support calls only. |
Thanksgiving (Canada) Columbus Day (USA) | Monday October 13 | Support will be closed. Emergency support calls only. |
Thanksgiving(USA) | Thursday November 27 | Support will be closed. Emergency support calls only. |
Black Friday (USA) | Friday November 28th | Support will be closed. Emergency support calls only. |
| Christmas | Thursday Dec 25th Friday Dec 26th | Support will be closed. Emergency support calls only. [ Please note that between Christmas and New Year, we will be operating with reduced staff ... support hours will be from 9AM to 5PM EST and issues will be processed on priority basis ] |
New Years | Thursday January 1st | Support will be closed. Emergency support calls only. |