Required Permissions for Email Deletion in O365

Created by Jason Carreiro, Modified on Fri, 18 Nov 2022 at 08:49 AM by Abderrahim Ibnou el kadi

The permissions required to use the “Delete” functionality in the “Reported” message” tab of Vircom Portal 

1.    The user has to be a Global Administrator in Office 365 for the corresponding Office 365 tenant


a.    In Office 365 Admin Center, navigate to Users

b.    Select the specific user 

c.    In Roles, select Global Administrator

d.    Save the changes

2.    The user also has to be a part of the eDiscovery Manager group which can be found in the permissions section of for the corresponding Office 365 tenant


a.    Navigate to

b.    Go to Permissions

c.    Select eDiscovery Manger in the list of permissions

d.    Click on Edit for the eDiscovery Manager group

e.    Click on Choose eDiscovery Administrator

f.     Click on Add

g.    Select the user

h.    Click Add

i.     Click Done

It can take a few minutes for permissions to be applied.