Improved Azure Sync

Created by Yves Lacombe, Modified on Mon, 27 May 2024 at 11:03 AM by Yves Lacombe

With the recent updates to Azure Sync Improvements, users will experience a new sync version (Version 2.0). See below an outline of the key changes and benefits associated with these improvements.  Admins will now find the Azure Sync Version prominently displayed in the title section of the Azure Directory Sync page.

[ Please note: if you are on us5.proofpointessentials.com, you are currently on V2 - you can put in the request to support@vircom.com to be upgraded to the V2 version of the sync ]





1. Enhanced User Attribution

Version 1.0 : Only users with the account_enabled flag set to true were included, regardless of licensing status.
Version 2.0 : Azure User Sync now exclusively includes active, licensed M365 users when creating new active user accounts. This includes users with the account_enabled flag set to true and those holding an active exchange license. This ensures that only relevant users are synced, optimizing user management.


2. Seamless Account Type Modification

Version 1.0: Modifying a user's account type required the synchronization process to delete and recreate the account, leading to configuration loss (Sender lists, log details, and user filters).


Version 2.0: In Version 2.0, there is no longer a requirement for account recreation during account type modifications. User types will be updated seamlessly while preserving all existing user attributes, such as sender lists, log details, and user filters. This ensures a smoother transition without disrupting user data.

3. Improved Handling of Inactive Accounts

Version 1.0: Users with account_enabled set to false were synchronized as disabled users, causing mailflow interruptions for shared mailboxes and distribution lists.


Version 2: In Version 2.0, users with account_enabled set to false will be synchronized as functional accounts. This enhancement ensures uninterrupted mail flow for shared mailboxes and distribution lists, improving overall system reliability.

Azure Sync User Scenario

Version 1.0  (Default)

Version 2.0  (New)

Account_enabled =True & M365 Exchange Licensed 

Active User

Active User

Account_enabled =False & M365 Exchange Licensed

Disable User

Functional User

Account_enabled =True & M365 Exchange Unlicensed

Active User

Functional User

Account_enabled =False & M365 Exchange Unlicensed

Disable User

Functional User

Mail = null

Functional User – Security Groups or Distribution Groups

Functional User

 

Automatic Upgrade to Azure Sync Improvement Changes

Currently, all newly provisioned organizations default to using Azure Sync Version 1.0. However, this will soon change. As we introduce the new Azure Sync improvement changes, existing organizations will undergo automatic upgrades gradually over time. Currently, this process is underway.